A clear enquiry makes it easier to check a part. A similar-looking item may have a different specification, so send the details you have before ordering.

Start with the vehicle

Include the make, model and year. Add the engine size or engine code if you know it, and mention which part you need and how many.

Send the part number

If the old part or its box has a readable code, send that code exactly as printed. A clear photograph of the label can help. You can also use the catalogue reference shown on our website so Frank knows which recorded item you mean.

Use photos to support the enquiry

Photograph the label and the complete item where possible. Mention the side or position of the part if you know it. The website’s generated images are illustrations: they do not confirm exact appearance, dimensions, contents or fitment.

Confirm before ordering

Ask Frank to confirm availability, price and compatibility. If fitment remains uncertain, check with your mechanic before buying or fitting the item.

Hi Frank, please check this part for my [make, model, year, engine]. Part number: [code]. Quantity: [number]. Website reference: [FR code]. Please confirm availability, price and fitment.

Use the parts enquiry form or an individual catalogue item to start a WhatsApp message with Frank.